FAQ

Find below some common questions of our clients.
If you have other questions, please just send it to support@gottabuy.co.uk.

Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your region, estimated delivery time is between 3 to 5 business days. Please consider any holidays that might impact delivery times.

If you would like to add items to your existing order, please place an additional order. We do not store your credit card information and cannot process changes made after the order is placed.

Immediately after placing your order you should receive an email notification at the email you entered during the checkout process.

Yes! You can choose as many item(s) as you want, just click "Add to Cart" and go back to the product page you are interested in and click "Add to Cart" on that item as well before proceeding to "Enter Shipping Address" to finalize your order.

As soon as you get the tracking number after a shipment confirmation, fill it in on our Track my Order page and click on Track button. You will immediately see where your package is at the moment and which stages your delivery has already gone through.

We securely accept all major credit cards and PayPal. All prices and orders are listed and processed in GBP. However, please note that we are able to accept international credit and debit cards in any currency.

We provide Fast and Free shipping to the UK.

We offer FREE Shipping on all our products to the UK.
Unable to find your answer ? Contact Us